CRM News

Marketo Named CRM Watchlist Winner Two Years Running
SAN MATEO, Calif., Jan. 30, 2012 /PRNewswire/ -- Marketo, the fastest-growing provider in Revenue Performance Management (RPM) technology, announced today it has been named a top marketing solution by ...
roundCorner Names CRM Veteran Will Stansbury as Vice President of Engineering
roundCorner, a leading provider of CRM software and cloud computing services for higher education, nonprofit institutions and Public Media, announced today the appointment of Will
Eight CRM trends you need to watch
Last year, the two hot customer relationship management trends to watch and adopt  were social CRM and mobile CRM. To find out whether they will continue to dominate the CRM landscape and what other trends organizations should pay attention to, CIO.com talked to leading CRM solution vendors and analysts. In the process, we came up with eight CRM trends to watchÂand implement in 2012.
CRM Watchlist 2012 Winners - Customer Service Strikes Again
What we have so far:CRM Watchlist 2012 Pt 1A - The Big GunsCRM Watchlist 2012 1B - The Big Guns AgainCRM Watchlist 2012 - The Winners ListCRM Watchlist 2012 -  Let the Reviews Roll: The...
New Mobile CRM Solution Provides Optimum User Experience for Microsoft Dynamics CRM Online
SAN JOSE, CA-- - Emtrace Technologies today announced the release of MECRM for access to Microsoft Dynamics CRM data from iPhone and Android smartphones and tablets. MECRM is a native application for iPhone ...
Leading Automotive CRM DealerSocket to Unveil DealerSocket MarketPlace at NADA 2012 in Las Vegas
SAN CLEMENTE, Calif., Feb. 1, 2012 /PRNewswire/ -- Leading auto dealer CRM DealerSocket (DealerSocket.com) announces the demonstration and sale of MarketPlace at the 2012 National Automobile Dealers Association ...
CRM Software to Improve Online Marketing
Over the past few months I have been concentrating on improving my time management skills with the introduction of a number of different tools and processes. During that time I noticed CRM software becoming more integrated with online marketing tools and wanted to share those with you. Online Marketing CRM Integration Using CRM tools, like Workbooks [...] Follow SEJ on Twitter @sejournal
3 Painfully Common Misuses of CRM
Every tool has a purpose. That's never more clear than when you see a neophyte do-it-yourselfer trying to use a tool for a purpose other than what it was designed for. For instance, anyone wielding a hammer while trying to fix a car's engine is probably not going to succeed.
Leading Automotive CRM DealerSocket Announces MarketPlace Social
SAN CLEMENTE, Calif., Jan. 24, 2012 /PRNewswire/ -- Award-winning auto dealer CRM solution, DealerSocket (DealerSocket.com), announced today the availability of MarketPlace Social, one of eight tools under ...
8 CRM trends to watch
Last year, the two hot customer relationship management trends to watch and adopt- were social CRM and mobile CRM. To find out whether they will continue to dominate the CRM landscape and what other trends organizations should pay attention to, we talked to leading CRM solution vendors and analysts.